What is systems monitoring?
In short, this service is much like having a mechanic come to your home every month and check up on your car. Check to make sure the fluids are topped off, make sure nothing sounds funny, that all the major systems are in good shape and give any recommendations of upcoming service.
Below are more detailed descriptions
Skipping regular Windows updates is a primary cause to the effectiveness of virus and malware activity. Though processing updates can be worrisome. With this service, you can leave it to the professional.
If you have never experienced a catostrophic computer failure, I hope that you never will. Though if you go through one, once, you will immediately see the value of a good backup. It is not only important to have a backup system, but to also make sure that it is working as expected. This service is included.
Like the backup, you will want an Anti-virus program installed and running regular scans and updates. This along with ensuring that Windows stays up to date provides great basic system coverage.
System and application logs as well as installs and programs in the autostart are documented and tracked. This gives a monthly snapshot and history of each of your computers activity. From these logs, I can see how a computer is operating and if there are any precautions we need to take and possibly any large scale failures in the future
Each MRS package comes with reporting received 48 hrs after the review. This report will denote any signicifcant work done, computer activity and any recommendations for work that should be done. It is also good to note that any work recommendations purchased will be done at a discounted rate.
Do you need monitoring?
I’ll answer that with another question. What is your pain threshold?
Why do I ask this question? Backups, maintenance and monitoring are rarely something in which we want to invest; either because it is a new system or a trusty old system that has been running fine for some time now. Though it only takes a single catastrophic incident to see the value of taking preventative measures. These measures work and it if this event does happen, it will be more of a speed bump than a severe crash.
Monitoring Service Packages
MRS Lite< 10 Computers
- Logs Review
- Updates, AV, Backup
- Email Report
- 10 Computers
- 1 hr remote rate
- Formal Report